IP Camera firmware UNAUTHORIZED AND ILLEGAL error message

GV-VMS, Multicam, Remote Viewing apps

IP Camera firmware UNAUTHORIZED AND ILLEGAL error message

Postby UVS_Bruce » December 4th, 2019, 11:51 am

Symptom:
When using GeoVision cameras in GeoVision software, you see an error message saying "IP Camera firmware UNAUTHORIZED AND ILLEGAL INSTALLATION/USE!!"

Applied to:
GV IP Device Utility
UtililyUnauthorized.png
UtililyUnauthorized.png (377.75 KiB) Viewed 10455 times

GV-DVR/NVR
NVRUnauthorized.png
NVRUnauthorized.png (65.66 KiB) Viewed 10455 times

GV-VMS
VMSUnauthorized.png
VMSUnauthorized.png (47.34 KiB) Viewed 10455 times

GV-Recording Server
RecordingServerUnauthorized.png
RecordingServerUnauthorized.png (2.6 KiB) Viewed 10455 times


Solution:
This is a known issue when the drivers of the IP device are newer than the software version, so the software does not recognize the camera.
Upgrade the GV-Software and GV-IP camera firmware to the newest versions, and apply any necessary New IP Camera Patches available. All latest versions of software and firmware are available on our website.
http://www.geovision.com.tw/download/product/ Use the search bar on the left hand side of the screen to type the software you wish to upgrade to download latest version.

How to upgrade GV-DVR/NVR
How to upgrade GV-VMS
How to upgrade GV-Recording Server
UVS_Bruce
Site Admin
 
Posts: 45
Joined: June 24th, 2011, 2:58 pm

Return to GV-VMS & GV-DVR/NVR

Who is online

Users browsing this forum: No registered users and 1 guest

cron