Green/pink/scrambled images under Control Center v3.0 Matrix

[UVS_Frank]

Under multiple channel division, when the images become green/pink/scrambled, follow the steps below to correct such problem:

1. Upgrade Control Center v3.0.0 to v3.0.2 or higher.
2. Alternatively, change the following settings:
   
   1. Under Windows task bar, locate and double-click on the Control Center Server icon as highlighted below.
      

      

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   2. Stop Control Center Service, then select Configure, Network Settings.
      

      

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   3. Change Codec to Geo H264 (though please note that the Remote Desktop feature does not support the Geo H264 codec).
      

      

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   4. Restart Control Center then reconnect to the DVR/NVR.