Missing Transactions in Viewlog

Data Capture Box V3E, POS Text Sender

Missing Transactions in Viewlog

Postby UVS_Tony » March 3rd, 2015, 10:03 am

Issue
Customer is receiving all POS transactions in the POS System Log and can be correctly viewed in Advanced System Log, POS, Remote Query, and POS Live View. In Viewlog, some transactions appear to disappear.

Problem
Trasnsactions fall on Frames in which do not sync up correctly with the POS Data for that particular frame. Customer had a canera on 10 FPS with Line-by-line
transactions that occurred at less than 2 Second Interval.

Solution

Increasing the Frames per second on the camera resolved the problem
UVS_Tony
 
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Joined: October 8th, 2013, 12:08 pm

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