Update and Announcement - 2019

Announcements, Website, Logistics, and General Support Information

Update and Announcement - 2019

Postby UVS_Bruce » October 11th, 2019, 11:48 am

An update to our customers,

Our forum page is still being maintained. The date you see listed for topics will most likely be the date the post was created and not the last time that the post was updated. We are in the process of going through and adding marks noting which posts have had updates since their release date. If you come across a post with inactive links or incorrect information, please reach out to support@usavisionsys.com so we can get this corrected.

Please be aware that we are not able to monitor all of the replies that are posted on this forum page. If you have any general questions, concerns, suggestions, or feedback, please reach out to us in one of our normal methods of contact listed below.

If you are located in North / Central / South America - please reach out to USA Vision Systems branch of GeoVision Inc.
For Technical Support through email, you can reach out to support@usavisionsys.com
For Technical Support over the phone with a live technician, you can call (949) 583-1519 ext2. Please be aware that our call system is first come, first serve. If there is a wait, your call will be answered in the order that it is received.
For Technical Support through our Live Online Chat, please click the Enter Live Chat button in the upper right of this forum page, by clicking the Live Chat button from our website's home page http://www.geovision.com.tw/us/, or by clicking this direct link to open a new chat window http://livechat.boldchat.com/aid/1833154394509929048/bc.chat?cwdid=2182738977136407166

For sales related inquiries:
Please contact sales@usavisionsys.com or by phone at (949) 583-1519 ext1.
Please note that the Live Chat is primarily for technical support. Minor sales related questions might be answered, but it is recommend contacting Sales for more quality assistance.

For other regions, or to speak with our headquarter branch in Taiwan for technical concerns, please reach out to support@geovision.com.tw.

Please be aware that there is also another forum page which is maintained by our headquarters http://php.gvdip.com/phpbb3/index.php to search for topics on there as well. Note that UVS has no control over what is posted on the HQ forum page.
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