DVR/NVR v8.8, black bottom row on 10-CH division layout

DVR/NVR v8.8, black bottom row on 10-CH division layout

Postby UVS_Bruce » October 30th, 2019, 12:12 pm

Symptom: When trying to view the 10-channel division in Multicam, the bottom row of the cameras show all black.
All other screen divisions show the live view without issue.

Important: Applying the incorrect patch file for your GV-DVR/NVR Setup Type could result in problems which force you to uninstall and reinstall the software.

Patch/Procedure:
Stop all monitoring and network services in GV-DVR/NVR (Multicam)
Exit out of GV-DVR/NVR
End any other GeoVision related applications running in the background

For GV-NVR (all IP cameras and no capture card is used
Download GV-NVR_V8.8.0.1.zip
Extract the .zip file
Double click to run the GV-NVR_V8.8.0.1.exe
GV-NVR_V8.8.0.1.zip
(4.23 MiB) Downloaded 948 times


For GV-DVR (there is a capture card used for analog cameras)
Download GV-DVR_V8.8.0.1.zip
Extract the .zip file
You will see the following items
DVR_8.8.0.1.png
DVR_8.8.0.1.png (11.15 KiB) Viewed 8466 times

Open the GV-DVR_NVR_Patch_Files.pdf
Determine which .exe patch file to apply based on the capture card model and version
Double click to run the particular GV-DVR patch file fits your environment
GV-DVR_V8.8.0.1.zip
(17.2 MiB) Downloaded 785 times

After you run the patch, you should see Updated successfully.
success.png
success.png (2.53 KiB) Viewed 8460 times

Click OK and relaunch GV-DVR/NVR (Multicam)
UVS_Bruce
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