DVR/NVR v8.8, black bottom row on 10-CH division layout

DVR/NVR v8.8, black bottom row on 10-CH division layout

Postby UVS_Bruce » October 30th, 2019, 12:12 pm

Symptom: When trying to view the 10-channel division in Multicam, the bottom row of the cameras show all black.
All other screen divisions show the live view without issue.

Important: Applying the incorrect patch file for your GV-DVR/NVR Setup Type could result in problems which force you to uninstall and reinstall the software.

Stop all monitoring and network services in GV-DVR/NVR (Multicam)
Exit out of GV-DVR/NVR
End any other GeoVision related applications running in the background

For GV-NVR (all IP cameras and no capture card is used
Extract the .zip file
Double click to run the GV-NVR_V8.8.0.1.exe
(4.23 MiB) Downloaded 989 times

For GV-DVR (there is a capture card used for analog cameras)
Extract the .zip file
You will see the following items
DVR_8.8.0.1.png (11.15 KiB) Viewed 9048 times

Open the GV-DVR_NVR_Patch_Files.pdf
Determine which .exe patch file to apply based on the capture card model and version
Double click to run the particular GV-DVR patch file fits your environment
(17.2 MiB) Downloaded 819 times

After you run the patch, you should see Updated successfully.
success.png (2.53 KiB) Viewed 9042 times

Click OK and relaunch GV-DVR/NVR (Multicam)
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