[Recording Server] Arecont 20185 / encoder problem

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[Recording Server] Arecont 20185 / encoder problem

Postby UVS_Tony » April 28th, 2014, 11:38 am

Symptoms
Certain Cameras from a Third Party Encoder / Video Server / Areconte 20185 won't connect to Recording Server.

Other Cameras of the Same Model work. Certain Cameras do not Connect.

Problem
Certain third Party encoders / Areconte 20185 only accept up to 1 program accessing it at a time. Due to how recording server is designed, it will use 1 Service for every 16 cameras that are added to the system. If the Camera channels occupy positions which require more than 1 service to access it at a time, it will not connect properly.

Solutions

Make sure that Third Party Cameras Remain within the same "16 camera group" in Recording Server.

To minimize potential issues, add your Video Encoders / Areconte 20185 Cameras first and than add your Regular IP Cameras.
Restart the Program.

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UVS_Tony
 
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