- Codec Install Procedure
- Select and download codec version that matches the Multicam/VMS version in which the video was recorded with.
(Find Multicam version on GV-DVR/NVR) (Find VMS version on GV-VMS)
If you are not able to find the version the video was recorded with, you can try the most recent codec. - Turn User Account Control Settings to Never Notify on Windows Control Panel. Reboot the PC afterwards.
- Extract the downloaded .zip codec file onto Desktop.
- Locate the file GeoCodecReg.exe from the extracted codec folder.
- Right-click GeoCodecReg.exe and choose Run as Administrator
Note: Choose "Run as Administrator" even if you are logged in as the Admin account.
Note: The codec installation process is almost instant. There will be no Success message. - Play video file with Windows Media Player.
Note: Windows 10 default media player is Movies and TV. Ensure the video file is opened with Windows Media Player
Note: If you are still unable to view the video, play the video through Remote Viewlog instead. Once you download/install/run the Remote Viewlog utility, you can just drag and drop your video into the utility.